(Sigh) In my continual quest to lose as many readers as I possibly can, it now seems that I've reached the milestone of having been wrong at least twice, and possibly three times.
What now, you ask? Well...forgive me, readers, for I have sinned. I not only liked Wikipedia—a lot—but have linked to it many times, disagreeing with wiser, more circumspect folk who denigrated its authority.
If it hadn't already jumped the shark before, it has now. I've truly tried to stand by it, but I can't any more, lest I go down with it. I've been dragged, against my will, to the camp of Wikipedia critics.
Via Bill Quick (who knew Wikipedia was a mistake 'way back at the beginning), we have this story (and another via Ralph Bristol):
It started as a joke and ended up as a shot heard round the Internet, with the joker losing his job and Wikipedia, the online encyclopedia, suffering a blow to its credibility.
Yeah, I know: what credibility?
A man in Nashville has admitted that, in trying to shock a colleague with a joke, he put false information into a Wikipedia entry about John Seigenthaler Sr., a former editor of The Tennessean in Nashville.
Brian Chase, 38, who until Friday was an operations manager at a small delivery company, told Mr. Seigenthaler on Friday that he had written the material suggesting that Mr. Seigenthaler had been involved in the assassinations of John and Robert Kennedy. Wikipedia, a nonprofit venture that is the world's biggest encyclopedia, is written and edited by thousands of volunteers.
Mr. Seigenthaler discovered the false entry only recently and wrote about it in an op-ed article in USA Today, saying he was especially annoyed that he could not track down the perpetrator because of Internet privacy laws. His plight touched off a debate about the reliability of information on Wikipedia - and by extension the entire Internet - and the difficulty in holding Web sites and their users accountable, even when someone is defamed.
In a confessional letter to Mr. Seigenthaler, Mr. Chase said he thought Wikipedia was a "gag" Web site and that he had written the assassination tale to shock a co-worker, who knew of the Seigenthaler family and its illustrious history in Nashville.
Well, if Wikipedia wasn't already a "gag" site, it sure is now.
Just so you know, the reason I liked it so much was the consistent quality of the articles I read, which were almost totally limited to the sciences and mathematics. What biographical entries I read were of scientists, almost never of political leaders.
Of those particular entries, I still hold that they are accurate, excellent, thorough, pithy, and generally very useful.
The trouble is that, unless you happen to be an expert in the field you're reading about, you have no way to know whether what you're reading is accurate. This was always the case, now, but I had reason, I thought, to hope that Jimmy Wales and company had truly found a way to keep spurious entries to a bare minimum, and deal with them swiftly when they did happen (yeah, I know, sometimes I'm optimistic to the point of naivité).
But when a man's reputation can be attacked—by accident, no less—before a spurious entry can be removed, it's pretty clear that my optimism was misplaced. Just imagine what can happen when someone intentionally sets out to smear someone with whom he disagrees. (Actually, that has already happened a lot, but it was always pretty obvious when it did, and I know of no other cases where anyone was actually hurt this way.)
Now, Wikipedia is still a good place to try looking for "pop culture" stuff that you can't find in other encyclopedias (e.g. the "seven forms of Jedi light saber fighting styles"), although you still have to be careful. And I'll continue to use it personally for the sort of articles that I've always found useful (until I find that even they are inaccurate). I just don't know if I'll link to it ever again. After all, it's hardly been the sole source for information on the net, regardless of subject.
Finally, Bill Quick put it well:
Within three years it will either be operating under an entirely different, and more trustworthy model, or it will be remembered only as another well-meaning failure.
I still have hope for the former, although considerably less than I had before.
But, the big detail to point out here is that no bank or financial company will EVER ask you to confirm account details like that. SSL is not unhackable but it's close enough. The effort to hack SSL wouln't be worth the time when you can call someone up and trick them into giving you their credit card number (called Social Engineering). Kevin Mitnik's book "The Art of Deception" should be required reading for all companies. (he was the guy that was jailed for the first big internet worm).